Posted On 12 June 2025
Officer – Customer Service - Claims
Dubai
Job Description
An Insurance Claims Specialist is responsible for managing insurance claims related to motor and various non-motor risks such as property, liability, engineering, workmen’s compensation and other specialized insurance products.
Eligibility Criteria :
Claims Handling:
- Process and evaluate Motor/ Non-motor insurance claims in a timely manner.
- Liaise with claims adjusters, underwriters, and assessors to ensure the legitimacy of claims.
- Coordinate inspections, assessments, and investigations to evaluate claim validity.
- Communicate with clients regarding claim status and guide them through the process.
Customer Support:
- Handle inquiries from clients regarding motor/non-motor insurance claims.
- Provide claims assistance including documentation.
- Build strong relationships with clients to ensure long-term retention and satisfaction.
Compliance:
- Ensure that all motor/non-motor claims processes comply with legal and regulatory requirements.
- Stay updated on relevant legislation, market trends, and insurance regulations.