Careers

Posted On 12 June 2025

Officer – Customer Service - Claims

Dubai

Job Description

An Insurance Claims Specialist is responsible for managing insurance claims related to motor and various non-motor risks such as property, liability, engineering, workmen’s compensation and other specialized insurance products.

Eligibility Criteria :

Claims Handling:

  • Process and evaluate Motor/ Non-motor insurance claims in a timely manner.
  • Liaise with claims adjusters, underwriters, and assessors to ensure the legitimacy of claims.
  • Coordinate inspections, assessments, and investigations to evaluate claim validity.
  • Communicate with clients regarding claim status and guide them through the process.

Customer Support:

  • Handle inquiries from clients regarding motor/non-motor insurance claims.
  • Provide claims assistance including documentation.
  • Build strong relationships with clients to ensure long-term retention and satisfaction.

Compliance:

  • Ensure that all motor/non-motor claims processes comply with legal and regulatory requirements.
  • Stay updated on relevant legislation, market trends, and insurance regulations.

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