Does my health insurance plan include telemedicine or virtual doctor consultations?

Some insurers in the UAE provide access to virtual consultations with doctors, either through mobile apps or online platforms. Whether this service is available depends on the plan you choose.

The main points to keep in mind are:

• Availability: In certain policies, online consultations are included as part of the medical benefits.
• What’s Covered: These sessions are usually suitable for everyday health concerns, routine follow-ups, or getting prescriptions.
• Confirm with Your Provider: Since not every policy offers it, it’s best to check your plan details to be sure.

Click here to connect with our health insurance experts and explore plans with telemedicine benefits.
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