The Role of Digital Transformation in Driving Growth in the Insurance Industry: Insights from Gargash Insurance
02 Feb, 2023Discover insightful perspectives on how digital transformation fuels growth in the insurance industry through an exclusive interview with Gargash Insurance's management, M. Rajendran and Mr. Mustafa Vazayil, as featured in Khaleej Times.
Gargash Insurance is heavily investing in digital capabilities to enhance the customer experience and streamline the process of purchasing policies. Our goal is to provide customers with a seamless online solution that offers quick policy selection and purchase options.
Mustafa O. Vazayil, our Managing Director, emphasizes the significance of technology investments in improving efficiency and meeting customer expectations.
Rajendran, the Deputy Managing Director, anticipates a minimum 10% increase in car insurance premiums due to rising claim costs caused by inflation. However, he acknowledges that competition among insurers could influence premium decisions, and regulatory intervention may be necessary to ensure sustainability.
For more insights, click here to read the full article.
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