Online premium payment is a service extended to our
customers whereby you need not come to our office and
can pay premium online from wherever you are at your
convenience. The payment is made vide the internet from
any PC by logging on to GARGASH website (www.gargashinsurance.com).
The documents would be sent to you by courier FREE OF
COST.
How can I avail this service?
You can contact our customer service staff at the numbers/
emails given below either by phone or by mail and discuss
about your requirements. We would be more than pleased
to help you with your queries.
Branch
Phone Number
Email
Dubai Head office
04-3377888
online.dxb@gargashinsurance.com
Sharjah
06-5723434
online.shj@gargashinsurance.com
Abu Dhabi
02-6717100
online.adb@gargashinsurance.com
As soon as I receive quotation
can I log on to website and make online payment?
Our Customer Service Staff will update the online payment
module with your relevant details after acceptance of
terms from your end and willingness to pay online. Once
we update our systems an automatic email would be sent
to you. If you do not have an email id our customer
service staff will either call or fax you the Quote
Reference Number. Should you not receive the same automatically
please contact customer service staff at Gargash Insurance
Services.
What is a quote reference number
& how can I make payment online?
A quote reference number is a unique number assigned
to your quotation on the online payment module, this
is created by our Customer Service Staff. You will have
to enter this number to retrieve your details on the
online payment module on our website and make the payment.
How long does it take to start
the cover?
The cover would be effective from the date as mentioned
in the insurance document provided to you.
Can I get refund through online
system?
For refunds of any kind please contact the customer
service staff at out office. No refunds are paid online
How secured is my credit card
information which I am entering over the web?
We capture your financial information such as credit
card number and CVV over a secure link using recognized
industry standard Secure Sockets Layer (SSL) technology
which encrypts the data whilst passing it over the web.
This will be indicated on most browsers by a lock in
the status bar at the bottom of the screen. Firewalls
are used to block unauthorised traffic to the servers
and the actual servers are locked in a secure location
which can only be accessed by authorised personnel.
Your card details are directly handled by THE BANK only
and NOT by Gargash Insurance Services LLC. All the information
that we save for you is protected by firewalls and a
wide range of IT security measures.
Is there any additional charges
for using online payment facility?
The online payment facility including the delivery
of documents at your doorsteps comes to you absolutely
FREE OF COST.
How will I receive insurance
documents?
The insurance documents will be couriered to the address
provided by you on the online payment module.
If you have any other queries,
please get in touch with us by email, phone or fax.